Effective Date: July 17, 2026
This Refund & Cancellation Policy applies to all services provided by ApexFix Technical Services LLC through our website, telephone, WhatsApp, or other communication channels.
Company Name: ApexFix Technical Services LLC
Website: https://apexappliancefix.shop/
Phone: +971 55 840 0515
Address: Al Barsha South Fifth, Jumeirah Village Triangle, Dubai, United Arab Emirates
Customers may cancel or reschedule a service appointment by contacting us as early as possible before the scheduled visit.
If a technician has already been dispatched or has arrived at the service location, an inspection or call-out charge may apply where permitted.
Before carrying out chargeable repairs, our technician will explain the required work and provide an estimated repair cost whenever reasonably possible.
Repair work will only proceed after customer approval.
Because our services involve labor, diagnostics, and technical work, refunds are handled on a case-by-case basis.
A refund may be considered if:
A payment was charged in error.
A duplicate payment was received.
A service cannot be provided after payment has been collected.
Applicable consumer protection laws require a refund.
Refund requests must be submitted within a reasonable period after the service date.
The following are generally non-refundable once provided:
Inspection or diagnostic services
Technician call-out charges
Completed labor
Successfully installed replacement parts
Services completed with customer approval
Replacement parts supplied during repairs are subject to availability and any applicable supplier or manufacturer warranty.
If a supplied replacement part is found to be defective during the applicable warranty period, we will assess the issue and provide an appropriate remedy in accordance with the warranty terms.
If you are not satisfied with our service, please contact us as soon as possible.
We will review your concerns and make reasonable efforts to resolve any legitimate service-related issues.
If no authorized person is available at the service location at the agreed appointment time, or if access cannot be provided, a service or call-out charge may apply.
Where a refund is approved, it will be processed using an appropriate payment method.
Processing times may vary depending on the original payment method and financial institution.
ApexFix Technical Services LLC reserves the right to update or modify this Refund & Cancellation Policy at any time.
The latest version will always be published on this website.
If you have any questions regarding this Refund & Cancellation Policy, please contact us.
ApexFix Technical Services LLC
Website: https://apexappliancefix.shop/
Phone: +971 55 840 0515
Address: Al Barsha South Fifth, Jumeirah Village Triangle, Dubai, United Arab Emirates